Service

Follow the principle of fair competition and strictly eliminate unfair competition.

Follow the principle of "good quality and low price" and never cut corners to deceive users.

Strictly implement the terms of the contract signed by both parties and achieve "words must be done, actions must be fulfilled".

Ensure that users are provided with all kinds of real and reliable information, and never perfunctory or misleading users.

Strictly implement the three inspections of "process inspection, supplier pre-acceptance, and demander on-site acceptance" for products, and make a memorandum for each inspection.

For each set of products provided to users, we implement turnkey projects, and the equipment also enjoys a one-year warranty and lifelong maintenance service.

After receiving the user's repair notice during the warranty period, a solution will be made within four hours, and the after-sales service personnel will set off within 24 hours.

Products that cannot be produced normally due to serious quality problems caused by production and production will be returned unconditionally, and the user's certain losses will be borne.

During the warranty period, we will call the user every month to inquire about the use of the equipment.

This commitment letter applies to every device of Nanjing Mengbo Environmental Protection Technology Co., Ltd.